Terms and conditions

Price list

We mean it when we say there are no nasty surprises at :Dribe. However, we have certain rules that we would like our customers to adhere to, as deviation from them may result in expense or loss of revenue for us. Therefore, we have compiled a price list with the charges you may incur if you do not use the vehicle as intended. At :Dribe, we do not consider expenses and additional fees as a source of income. All amounts are determined based on the costs incurred directly or indirectly due to loss of use of the car.

Fee – The Car

Price including VAT

Add-on for final cleaning (can be purchased in the app)

25 €

The car is not returned cleaned and tidied inside at drop-off (standard preparation)

50 €

The car is not returned cleaned and tidied inside at drop-off and requires a professional cleaning

100 €

There have been pets in the car, requiring professional cleaning.

100 €

There has been smoking in the car, or other air/odor issues, requiring professional cleaning

100 €

The car is not returned with a full tank.

If fuel is missing, + fuel price + administration fee Admin fee = 15€

You have lost one key to the car.

460 €

You cancel your car reservation in the category 'Everyday Ride' more than 30 days before pick-up.

15% of the rental fee for a 30-day rental period.

You cancel your car reservation in the category 'Everyday Ride' less than 30 days before pick-up.

80% of the rental fee for a 30-day rental period.

Cancellation insurance (can be purchased in the app).

30 €

Fee – Administration

Price including VAT

Administration (Charging of public fees, parking fines, etc.)

40 €

Young Driber Insurance (Users and Co-Drivers under 21 years of age)

40 € pr. 30. days

Fee – Standard pricing for minor damages

Price including VAT

Elaborating Explanation

Polishing

100 €

The price covers superficial scratches that can be polished away without repairing the paint. If a scratch can be felt with a fingernail or has a different color than the car's paint, it is considered a paint damage, and the scratch will be treated as an insurance case. One element is considered one area, which means, for example, one door, one fender, the hood, or the roof. If the same scratch extends over multiple areas, such as both the door and the fender, the charge will be for each area separately, in this example two times 100 eur.

Dents

90 €

Dents without associated paint damage and/or scratches. The dent should have a smooth shape without sharp edges and must not be pointed or V-shaped. If the dent is located on a 'ridge' or crease on, for example, a door, fender, or hood, it cannot be pulled out, and the damage will be treated as an insurance case.

Repair of paint stone chips

90 €

Minor paint damages caused, for example, by stone chips against the bodywork. When a stone chip exceeds 1 cm, it will become a scratch and be treated as an insurance claim.

Missing hat shelf

220 €

If the hat shelf is missing at drop off, you will be charged the giving price.

Missing Charging cable

300 €

If the charging cable is missing at drop off, you will be charged the giving price.

Rim Damages

100 €

Wheel damages beyond what is allowed in Fair, Wear and Tear, which permits 1 scratch of maximum 1 cm. It is a prerequisite that the damage can be repaired and is not of such extent that it requires a replacement of the wheel. The pricing covers both alloy wheels and 'two-colored' wheels. Likewise, the damage must only involve the wheel and not the tire. Damages to tires are settled separately and are not included in the standard price.

Puncture / damage to tires.

300 € per tire

If the car is returned with tires that are losing air and/or punctured, a fee for tire repair will be imposed. The fee does not cover consequential damage to, for example, the wheel, which is a result of driving with low tire pressure or a punctured tire. If there are consequential damages, the incident will be treated as an insurance claim, and the customer will be charged the daily rate or the applicable deductible for the repair.

Please note that associated wheel damages (beyond Fair Wear and Tear) and damages resulting from driving with low tire pressure or flat tire are not covered in the price. These damages are considered as improper maintenance of the vehicle.

Fee - Payment

Price including VAT

Late payment/reminder fee 1

0 €

Late payment/reminder fee 2

20€

If a bill is not paid within the deadline stated in the second reminder, the case will be handed over to external debt collection, which may impose additional fees in accordance with applicable legislation.