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Important numbers if an accident occurs
Find all details and contact information for what to do and whom to contact if your car is damaged.
Damages
Contact Allianz to record the incident.
If a replacement vehicle is required, please call us at:
Stone Chips
If your vehicle needs roadside assistance, call:
When you contact us, please have the following ready:
Your contact details
Vehicle registration number
Police case number, if any
If there is a counterparty, please have the following ready:
Counterparty information
Registration number of the policyholder's car
Information about any witnesses
The mobility service will try to assist you immediately. If the car cannot be repaired on-site, you will often have the option to receive a free loaner car for a limited period - please consult the mobility service or Customer Care about this option.
